American customer service

How can we help?

Frequently asked questions

Where can I get a receipt?

Receipts and refunds

Can I request a refund?

Receipts and refunds

How do I check the status of my baggage claim?

Delayed bag search Opens another site in a new window that may not meet accessibility guidelines

I need help with the website, where can I get technical support?

Technical support

Where do I reset my account password?

Need a password?

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